Don’t be fooled by the price, all toner is not equal
Reports from leading analytics laboratories Spencer Group and Buyers Lab Inc. (BLI) give resounding evidence that buying Xerox supplies will save you money and time. In tests, compatible supplies not only produced poorer image quality and lower yields, they also had serious faults that could damage the printer leading to costly repairs or replacement.
Plus Xerox also provide supplies for other printers including HP, Brother, Oki and Kyocera. These consumables are made to the same exacting Xerox standards and provide better or equal page yields and come with an unconditional, lifetime guarantee.
Using Xerox supplies saves your customers money:
- Up to 29% better page yields with Xerox supplies for Xerox printers
- 25-40% cost savings when your customers buy Xerox supplies for non-Xerox printers
Watch the short video above to see how your customers can save with Xerox
Why print quality matters
Customers expect flawless print quality and extremely reliable devices. The Xerox Lifetime Warranty which is now available on many colour products underscores this commitment to quality, as does the warranty Xerox offers on its supplies.
All Xerox branded laser toner cartridges and solid inks for Xerox machines are warranted for the life of the consumable item. Plus, Xerox supplies for other brand printers have a 100% guarantee – meaning they can be replaced at any point. And, the third party printer warranty remains valid too. Now that's a unique selling point you can pass onto your customers.
Fact: Xerox supplies are 100% better than ‘bargain’ brands!
Buyers Lab Inc. (BLI) has revealed the truth about ‘bargain’ brand toners. The globally respected independent research house put some so–called ‘clones’ to the test, with horrifying results. In recent tests, Top Print and Colour Soft print cartridges caused:
- Catastrophic printer failure
- Hundreds of euros’ worth of damage to printers
- Severe downtime leading to major loss of productivity
- Up to 59% lower page yield than Genuine Xerox toner
- Mottling and severe toner flaking on printed output
Four dangers of rip-off cartridges, they:
- Can contain toxic chemicals which could damage your health
- Have a high failure rate of up to 95%* meaning you pay more for supplies in the long run
- May cause irreparable damage to your printer costing you both money and time with lost productivity
- Produce up to 50%* fewer pages per cartridge, you’ll need to order double the supplies!
*Source: Buyer’s Lab Inc (BLI)
Watch the video above and share it with your customers!
“Xerox Lifetime Warranty” means you may claim a free 12 month Xerox warranty multiple times throughout the lifetime of an eligible equipment, upon meeting conditions (e.g. buying specific Xerox supplies ), but it does not mean you receive a “one off” Xerox provided warranty for the equipment’s lifetime. Terms are found here. Applies only to specific equipment and supplies purchased during the period stated in the Terms in United Kingdom, France, Germany, Italy, Belgium, Luxembourg, the Netherlands, Spain, Portugal, Switzerland, Austria, Sweden, Norway, Denmark and Finland from Xerox or its reseller in those locations. Supplies must be sourced from within the EEA and Switzerland. Eligible equipment’s lifetime is determined by Xerox (may end after pagecount reached, or due to working condition and product obsolescence).
Join Xerox in being kinder to the environment
From design to manufacture to recycling, everything Xerox does is governed by their passion for sustainability.
Our unique Solid Ink technology provides fast, high quality printing with significantly less environmental impact than laser. Non-toxic ink, 95% less supplies packaging than conventional laser, Energy Star rated products and double sided printing combine to reduce the carbon footprint of these popular printers.
Xerox developed ‘EA Toner’ uses less raw materials and 25% less energy in production while improving print quality and reliability.
Xerox have well–established recycling and returns programmes in strategic locations right around the world.
Xerox toner cartridges can be easily recycled. Where possible, Xerox encourage recycling at facilities that are local to you in order to reduce transportation overseas, thus being more environmentally friendly.
Keeping cartridges out of landfill
Xerox have a range of high quality, re–engineered toner cartridges for non–Xerox printers, including HP, Brother, OKI and Lexmark. This means thousands of reusable empty cartridges are kept out of landfill, with the added bonus of conserving natural resources.
What’s more, you can expect profit margins of at least 25%* simply by switching to Xerox! See the range here.
* Compared to the RRP OEM prices
Get greener with Xerox
The world expects every organisation to behave in an environmentally responsible manner. Promote this green message to your customers together with your own environmental practices.
Xerox supplies for non-Xerox printers Hotline
As part of Xerox commitment to a perfect customer experience we provide a free end-user technical support helpline for Xerox supplies for non-Xerox printers. If your customers experience any issues with their Xerox supplies for their Brother, HP, Lexmark or other branded printer they can call the hotline for support.
* European support available in 11 languages, business hours 5 days per week
* Live troubleshooting interaction with a representative
* A replacement process to the end user location for defective cartridge issues that cannot be resolved with an agent
* Service arrangement (free of charge) from service provider in the rare case of damage caused to the printer
Genuine Xerox Rewards – reward your customers to win repeat business
Every time your customers buy Xerox Branded Supplies they can earn points which can be redeemed for thousands of rewards and millions of downloads including: retail goods, music, e-book & film downloads, gift cards, travel and more!
Are you making full use of Genuine Xerox Rewards? If not, you’re missing a great opportunity to encourage repeat business. Plus you can offer a unique promo code that doubles the amount of points they get - find out more.
Genuine Xerox Rewards is currently live in the following countries:
- United Kingdom
Grey market and counterfeit goods
Are you aware that buying counterfeit products isn't illegal, but selling them is? If you're worried about supplies you've bought or have been offered, contact our Brand Protection team for advice and backup and make sure you understand your legal situation on cloned supplies. Also check out this great blog that gives a quick overview of the aftermarket so you understand the different products in this area.
The widest portfolio in the industry
Xerox offers a printer or MFP for virtually every need. Consistently high print quality and competitive pricing across the range are supported by a full on-site warranty service. Extending these hardware capabilities to the next level are Solutions and ConnectKey applications, allowing you to meet changing work practices whilst opening up new profit opportunities.
How to build a better business with Xerox Solutions
While competing on price is a valid part of any strategy, adding value is essential for growth. That’s why you need Xerox Solutions – a suite of extra–value software that gives you a real competitive advantage. How? By giving your customers not just what they ask for, but something that they want and need. Something which makes office life simpler, easier and far more productive.
Consider how people like to work these days. Because we like information to be accessible wherever we are and whatever we’re doing, we all have smartphones and tablets. But printing from them, scanning to them, or integrating them into daily business is often tricky. We can help. The suite of Xerox mobile and cloud solutions transform standalone mobile devices into fully functional, network-integrated business computing platforms. It’s something we’re famous for.
As BLI put it: ‘Xerox is particularly adept at deploying solutions that address customers’ ‘pain points’ to solve business challenges’. Read more
- Keep your customers printing with the Xerox range of mobile print solutions – no matter whether they’re in the office or working remotely
- Xerox PrintSafe software, an affordable security solution for your customers’ entire fleet, improves document security from the more than 50,000 security threats emerging every day
Xerox ConnectKey – give your customers a critical advantage
Selected Xerox A4 MFPs are equipped with ConnectKey, technology and software that delivers greater productivity, more convenience, improved cost control and leading edge security. The ConnectKey Apps you can offer your customers – either off–the–shelf or bespoke – help to increase user productivity by simplifying and shortening everyday tasks.
You can develop simple applications and embed them on your customers’ machines with easy–to–use tools. ConnectKey–enabled MFPs allow customers to make applications more accessible to their workforce – right from the device's touch screen. Plus, ConnectKey provides a common user interface across multiple devices – making them easy to use. Your customers can scan documents directly to cloud services like Google Drive, Evernote and Microsoft Office 365 for storage and collaboration, print from just about anywhere through mobile print capabilities, and do this all securely with malware protection from McAfee. ConnectKey enabled machines adapt to the way your customers work – on the go, virtually and through the cloud.